Privacy Policy
Last Updated: April 15, 2026
Welcome to The Elms Hotel And Spa. We are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your privacy.
Information We Collect
When you visit and interact with our website, we may automatically collect certain non-personal information about your device and browsing activity. This information helps us understand how our site is used and how we can improve your experience. The types of information we may collect include:
- IP Address: Your Internet Protocol address, which is a numerical label assigned to your device.
- Browser Type: The type of web browser you are using (e.g., Chrome, Firefox, Safari).
- Operating System: The operating system running on your device (e.g., Windows, macOS, iOS, Android).
- Pages Visited: The specific pages you view on our website, the time spent on those pages, and the sequence of pages visited.
- Referral Sources: The website or search engine that directed you to our site.
While this information is generally non-personal, it may be linked to identify you in certain contexts.
Cookies
Our website uses "cookies" to enhance your browsing experience. Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use cookies for various purposes, including:
- To remember your preferences and settings.
- For website functionality and performance (e.g., maintaining your session).
- For analytics, to understand how visitors interact with our website.
- For personalization, to tailor content and offers to your interests.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Third-Party Services
We may engage third-party companies and individuals to facilitate our services (e.g., analytics providers, booking engines, payment processors, marketing services). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These services may have their own privacy policies governing the use of information they collect.
Advertising
We may partner with third-party advertising networks to display advertisements on our website or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this and other sites to provide you with advertising based upon your browsing activities and interests. You can often opt-out of interest-based advertising through industry self-regulation programs, such as the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI).
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please do not hesitate to contact us by visiting our Contact Us page.